About Us

About NEMS – Precision Repairs, Trusted Results

Singapore’s Leading Electronics Repair Specialist – Delivering Expert Solutions for iPhone, iPad & MacBook

Our Story

Founded in 2015, NEMS began as a passion project by a team of engineers dedicated to redefining electronics repair in Singapore.

Over the past decade, we’ve grown into a industry-recognized enterprise trusted by businesses and individuals for our technical precision and ethical practices.

Milestones

2015 – Humble Beginnings

  • Founded as a small repair kiosk in Serangoon, specializing in iPhone repairs.

2016 to 2018 – Retail Expansion

  • Opened two stores to meet growing demand, featuring walk-in diagnostics counter for instant device assessments.

2020 – B2B Service Launch

  • Launched dedicated corporate repair services, partnering with 10+ SMEs for bulk device maintenance and warranty support.

2021 – Advanced Repair Center

  • Officially opened a 500-square-foot repair center in Queenstown, equipped with:
    • Dedicated B2B workflow stations for faster enterprise turnaround.
    • On-site parts inventory to reduce wait times.

2022 – Customer Growth

  • Repaired over 15,000 devices with a 97% customer satisfaction rate.

2023 – Team & Tech Expansion

  • Doubled technician headcount, including hires trained in advanced logic board repair and data recovery.

2024 – Sustainability Initiative

  • Reduce Waste by recycling e-waste through e-waste management partners.

Why Choose NEMS?

1. Technical Mastery

  • Expert Engineers: Our team includes technicians with 10+ years of hands-on experience repairing Apple devices, trained in micro soldering, display calibration, and iOS/macOS diagnostics.
  • Cutting-Edge Tools: We invest in OEM-grade equipment and systems to resolve complex hardware/software issues.
  • Corporate Solutions: Trusted by SMEs, schools, and government agencies for bulk repairs and device lifecycle management.

2. Commitment to Quality

  • Premium Parts: We source components from reputable global suppliers, ensuring compatibility and performance matching original specifications.
  • Rigorous Testing: Every repair undergoes 10+ quality checks and functionality validation.
  • 100-Day Warranty: All services include a warranty with free follow-up diagnostics.

3. Ethical & Transparent Practices

  • No Hidden Costs: Upfront pricing with detailed breakdowns – no surprises.
  • Eco-Friendly Mission: 98% of e-waste recycled through e-waste management partners.

Our Values:

  • Certified Excellence
  • Ethical Repairs
  • Corporate & Retail Solutions

Our Mission

We believe in sustainable technology – repairing devices today to protect tomorrow’s environment.